False alarm fees hitting local workplaces – Is your organisation affected?

Nationals Member for Ovens Valley Tim McCurdy is investigating concerns about escalating charges issued by fire services for false alarm callouts—some exceeding tens of thousands of dollars annually.

Mr McCurdy has been made aware of incidents where sensitive fire alarm systems are being triggered by minor, everyday events such as burnt toast or steam. Despite no emergency, emergency services are now reportedly required to attend all callouts, with organisations charged close to $700 each time—even if it’s quickly confirmed to be a false alarm.

“These are automatic callouts with automatic bills,” Mr McCurdy said. “Previously, you could stop the response once it was clear there was no emergency. Now, it appears there’s no way to prevent the charges—even if the alarm is set off by something as simple as burnt food in the kitchen.”

Some businesses and facilities have already been hit with fees in excess of $25,000 so far this year, raising serious concerns for workplaces, schools, and community groups already under financial pressure.

Mr McCurdy is calling on affected organisations to confidentially share their experiences.

“If this is happening where you work or volunteer, I want to hear from you. Your information will be handled with care and discretion.”

To provide information, contact Tim McCurdy’s office on (03) 5721 6155 or email tim.mccurdy@parliament.vic.gov.au.